Customer service

You can purchase the Gift Card in our webshop or at our Archives store in Amsterdam. The Gift Card can also be exchanged in our Archives store in Amsterdam.


When you have received a Gift Card you can redeem it during the ordering process. Place products in your shopping bag and proceed to checkout. After entering the customer data, you then enter the barcode (that is stated on the back of your Gift Card) at the checkout of the shopping cart, fill in at "Enter here your Discount Code or Gift Card (code on the back)". Click on the arrow and the discount will be deducted from the total amount.


The Gift Card barcode can be found on the reverse of the Gift Card, starting with BR.

When you have a rest amount on your Gift Card you can use your Gift Card multiple times. Say if you have a Gift Card of €20,- and your first purchase is €17,- you are left with an amount of €3,-. This amount you can still use upon your next purchase. When your amount is finished it can no longer be used at our online store or at our Archives store in Amsterdam.


No, this is unfortunately not possible. If you would like to purchase a new Gift Card you can buy it online or at our Archives store in Amsterdam.

If there is not a sufficient amount on your Gift Card, the rest amount of your order will be done through one of our payment methods supported by Adyen. Click here to see the other payment methods. The amount of the Gift Card will be deducted from your total amount to be paid.


Our Gift Card has no expiration date and can always be exchanged for Marie-Stella-Maris products. Remaining credit also remains valid indefinitely.

A Gift Card starts with BR and has no expiration date. A Discount Code, on the other hand, has an expiration date and can only be used in the webshop.


No. You can use a maximum of 1 Gift Card or 1 Discount Code per order ór a combination of a maximum of 1 Gift Card and 1 Discount Code.

Use can only be made of 1 Discount Code per order and is therefore not valid in combination with other discount promotions. If you return the products with which you have used the discount code, the discount will be expired. You cannot exchange discount codes for money.

If you have several Gift Cards and would like to redeem them in the same order, send an email to customerservice@marie-stella-maris.com. They will contact you as soon as possible to merge the various Gift Card codes.

It is always inconvenient when an error occurs during your payment procedure. You can contact us at customerservice@marie-stella-maris.com. We will make sure to support you as soon as possible to resolve the issue.